Accessibility

Insomniac welcomes all, and we strive to make our environment accessible to our guests with disabilities. During the festival, the venue will feature accessible restrooms and other amenities, as well as designated areas for wheelchair users and their companions.

Entrance

An accessible entrance will be available at all times.

Venue Terrain

Beyond Wonderland takes place at Parque Salitre Mágico, which consists of concrete, grass, and gravel/dirt. Most of the venue is relatively flat.

Service Animals

Service animals are permitted throughout the festival grounds; however, this does not include emotional support animals, therapy animals, or companion animals. Only legitimate service animals will be allowed within the festival footprint. Pets are not allowed and will be turned away.

Viewing Platforms

Beyond Wonderland provides an accessible viewing area for each stage.

Amenities

All public restroom areas and concession stands are accessible to our patrons with disabilities. Please see the festival map for locations, or contact the nearest staff member for assistance.

Effective Communication Requests

To request audio describers for any performance, please contact us. Requests must be made no later than 14 days before the event to allow for sufficient processing time. To request ASL interpretation for any performance, as well as closed captioning, braille/large font print, guided tours, and/or other forms of effective communication, please contact us. Requests must be made no later than 30 days before the event to allow for sufficient processing time.

Medical

First aid locations are offered throughout the venue. Please refer to your festival map, or contact the nearest staff member. Festival event staff have been trained in proper emergency preparedness.